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Frequently asked questions about Spins-Only
What 5 steps does registration involve?
Registration at Spins-Only requires completing five distinct stages. Initially, players must provide essential personal details, followed by setting up account credentials. Next, a verification process is initiated to confirm identity and address. This KYC procedure involves submitting identification documents and a recent proof of address, typically no older than 3 months. The entire verification is estimated to take between 24 and 48 hours to complete.
The initial deposit threshold at Spins-Only is set at a minimum of 10 EUR. This allows for broad accessibility to the platform's offerings. Players looking to deposit using cryptocurrencies like Bitcoin (BTC) will find the minimum transaction amount is 20 EUR. This crypto option ensures a swift deposit time, often completed within 10 to 60 minutes.
For those opting for Paysafecard, the minimum deposit is also 10 EUR, with instant processing. However, withdrawals via Paysafecard are not available, requiring players to select an alternative method for cashing out funds. Bitcoin transactions, on the other hand, support withdrawals ranging from 20 EUR up to 10,000 EUR without any fees, aside from the network charge.
Which slot offers the highest maximum win in multipliers?
The slot game Buffalo Rising Megaways, developed by Blueprint Gaming, provides a significant winning potential. This game features a maximum win multiplier of up to x10,000. Its structure includes 6 reels and utilizes the Megaways mechanic, offering a substantial 117,649 ways to win on each spin.
Players interested in the theoretical return of this slot will find its RTP stands at 96.50 %. The volatility is categorized as mid-high, indicating that while wins may not occur on every spin, they have the potential to be of considerable value when they do. This combination appeals to players seeking substantial payouts.
The contribution of Buffalo Rising Megaways to wagering requirements is 100 %, aligning with all other slots on the platform. This means that every euro wagered on this slot counts directly towards fulfilling bonus turnover conditions. The maximum bet allowed while a bonus is active is capped at 5 EUR per spin.
Why does the live stream stutter with a weak connection?
Live casino streams rely on a stable and robust internet connection to transmit high-quality video data in real-time. When a connection is weak, it struggles to receive the continuous flow of information necessary for smooth playback. This results in the video feed becoming choppy, freezing, or exhibiting a stuttering effect as it attempts to buffer incoming data.
The data rate required for live streaming, especially at higher resolutions, can be substantial. A weak connection might not have the bandwidth to support this demand, leading to packet loss and delays. This is particularly noticeable with mobile connections or in areas with inconsistent network coverage, impacting the overall player experience.
For optimal performance, the Spins-Only platform recommends specific technical requirements for its apps. The Android app requires at least Android 8.0+ and approximately 2 GB of RAM. Similarly, the iOS app needs iOS 13+ and a comparable 2 GB RAM, indicating the bandwidth and processing power needed for a fluid live stream experience.
How do I calculate x35 on 100 EUR bonus credit?
To calculate the wagering requirement for a 100 EUR bonus credit with a 35x turnover, the total amount to be wagered is determined by multiplying the bonus amount by the wagering multiplier. In this scenario, 100 EUR multiplied by 35 equals 3,500 EUR.
Therefore, a player must place bets totaling 3,500 EUR before any winnings derived from the bonus credit can be withdrawn. This figure represents the cumulative sum of all wagers made, regardless of whether they result in a win or a loss, until the condition is met.
The welcome bonus at Spins-Only offers up to 2,000 EUR with 100 free spins, subject to wagering requirements between x35 and x45. This bonus has a validity period of 30 days. The maximum stake allowed while playing with bonus funds is 5 EUR per bet.
Why does Blackjack pay 3:2 instead of 6:5?
Blackjack paying 3:2 is a standard and more favourable payout ratio for players compared to 6:5. This means for every 2 EUR wagered, a player receives 3 EUR in winnings, plus their original stake back, totaling 5 EUR for a 2 EUR bet. This is considered a better return.
A 6:5 payout ratio, conversely, would yield 6 EUR for every 5 EUR wagered, which is less advantageous for the player. The shift to 3:2 payouts in many casino environments serves as a way to balance the game's inherent advantage towards the player, especially when combined with other favourable rules.
The game contribution for Blackjack and other table games towards wagering requirements is 10 %, which is significantly lower than the 100 % contribution from slots. This means that players need to wager ten times more on table games to fulfil the same wagering requirement as they would on slots.
Quick answers to common questions
| Question | Short Answer |
|---|---|
| What welcome bonus is available? | 300% welcome bonus up to €2,000 plus 100 free spins |
| What is the minimum deposit? | from EUR 10, depending on the method |
| How long does a withdrawal take? | e-wallets and crypto usually same day, cards 1-3 business days |
| Is there a mobile app? | yes, for Android and iOS plus a mobile web version |
| Can games be tested for free? | yes, most slots run in demo mode without a deposit |
| How do I reach support? | live chat and email, around the clock |
| Which currencies are accepted? | EUR and other common currencies |
Why is the credit card slower than Trustly?
Credit card transactions typically involve multiple intermediary banks and financial institutions, which can extend processing times. This complex network of approvals and verification steps is a primary reason for longer waiting periods when compared to direct bank transfer services like Trustly.
Trustly facilitates a direct connection between the player's bank and the online casino, bypassing many of the intermediaries that slow down credit card payments. This streamlined process allows for faster fund transfers, often completing within minutes.
For high rollers who prioritise rapid fund movement, the difference in speed between credit cards and direct bank transfer methods can be significant. A player depositing €10,000 via USDT (TRC-20), for instance, would experience a much quicker transaction compared to using a credit card.
Why is the email confirmation not arriving?
Email confirmation delays can occur due to several factors, including server load on the casino's end or filtering by the recipient's email provider. Players should check their spam or junk mail folders, as security settings can sometimes misdirect legitimate emails.
If a confirmation email is not received, it is advisable to wait a short period, typically up to 24 hours, before taking further action. During peak times, even standard processing can experience minor delays, affecting the immediate delivery of communications.
For high rollers, ensuring account verification is prompt is crucial. The Know Your Customer (KYC) process, requiring identification and proof of address, can take 24-48 hours. Delays in email confirmation might indirectly impact the initiation of this necessary verification step.
What is the wager for the 300% bonus?
The 300% welcome bonus comes with a wagering requirement that ranges from x35 to x45. This means that players must bet a multiple of their bonus amount before they can withdraw any winnings derived from it.
For a high roller aiming to maximise the potential of the €2,000 bonus, this translates to a significant turnover requirement. For example, if the wagering is x40, a bonus of €2,000 would require a total wager of €80,000 (2,000 € x 40).
It is important to note that only slots contribute 100% towards meeting the wagering requirement, while table games and live casino games contribute only 10%. Therefore, high rollers focusing on slot games will fulfil the wagering requirement at a much faster rate.
How much storage space does the 60-MB iOS app need?
The dedicated iOS application for the casino requires approximately 60 MB of storage space on the user's device. This figure represents the core download size of the application, not including potential updates or cached game data.
For high rollers who might use multiple devices or have limited storage on their iPhones or iPads, this 60 MB is a manageable requirement. It is considerably less than the storage needed for many modern mobile games or other data-intensive applications.
To ensure optimal performance of the iOS app, which requires iOS 13 or later, a device with at least 2 GB of RAM is recommended. This ensures smooth gameplay and navigation, even when accessing higher-value games or during peak usage times.
How much storage space does the Android app use?
The Android application for the online casino requires around 45 MB of storage space. This is the initial installation size and does not account for potential future updates or temporary data that may be stored during usage.
This 45 MB footprint is relatively small, making it suitable for a wide range of Android devices, even those with more limited internal storage. High rollers can download and install the app without significant concern about consuming excessive space.
For an efficient user experience on Android devices running version 8.0 or newer, a minimum of 2 GB of RAM is recommended. This ensures the application runs smoothly, allowing for uninterrupted gameplay, especially when engaging with features like live dealer games or progressive jackpots.
What is the benefit of La Partage in French Roulette?
The La Partage rule in French Roulette offers a distinct advantage for players on even-money bets. This rule returns half of the player's stake if the ball lands on zero. For example, a bet of €10 on red would result in a €5 refund if the outcome is zero. This effectively halves the house edge on these specific bets.
Compared to standard European or American Roulette, La Partage significantly reduces the house edge for even-money wagers. In European Roulette, the house edge is typically 2.70%, whereas with La Partage, it is reduced to approximately 1.35% on even-money bets. This makes French Roulette a more favourable option for players.
The benefit of La Partage is most pronounced for players who frequently place bets like red/black, odd/even, or high/low. By mitigating losses when zero hits, it extends playtime and provides a more favourable statistical outlook over numerous rounds of betting. This rule is a key differentiator for French Roulette variants.
What Android version is needed for APK installation?
For installing the casino's application on an Android device, version 8.0 or later is required. The application itself occupies approximately 45 MB of storage space. Ensuring the device meets this minimum Android version is crucial for a smooth installation and optimal performance of the app.
Beyond the operating system version, a minimum of 2 GB of RAM is recommended for the Android application. This hardware specification helps to ensure that the application runs without lag or performance issues. Devices meeting both the OS and RAM requirements will provide the best user experience.
Players with Android devices running older versions than 8.0 will not be able to install the dedicated application. It is advised to check the device's system information to confirm compatibility before attempting to download. This ensures users can access all features without technical hitches.
How many steps are in the registration process?
The registration process at this casino is designed to be straightforward, typically involving a few key stages. While the exact number of distinct fields might vary slightly, the core requirements focus on gathering essential personal and contact information. This approach aims for efficiency without compromising necessary data collection.
Players will generally need to provide details such as their name, date of birth, and email address during the initial setup. Subsequent steps may involve creating a username and password, along with confirming contact details. The aim is to have players ready to deposit and play with minimal delay.
The entire registration journey is streamlined to ensure new users can quickly access the gaming platform. While specific step counts can fluctuate based on individual input, the focus remains on a user-friendly experience from start to finish. This process is a prerequisite for all new account holders.
How long does KYC verification take after registration?
The Know Your Customer (KYC) verification process at this casino typically takes between 24 to 48 hours to complete. This timeframe applies once all necessary documents have been submitted by the player.
Timely submission of the required documents is key to expediting the KYC process. Delays in providing clear and accurate proof of identity and address can extend the verification period beyond the standard 24-48 hours. Players are encouraged to prepare these documents in advance.
Once verified, players can fully access all account features, including withdrawals. The 24-48 hour window is an estimate, and in some cases, verification might be faster. This procedure is a standard practice in the online gaming industry for security and regulatory reasons.
Which documents are accepted for verification within 48 hours?
For KYC verification, a valid identification document is required, such as a passport or driver's license. This document must clearly display the player's full name, date of birth, and photograph. The submitted ID should be current and not expired to be accepted within the 48-hour timeframe.
Additionally, proof of address is mandatory, which can be a utility bill or a bank statement. This document must be recent, with a maximum age of three months. It should clearly show the player's full name and residential address, matching the details provided during registration.
These documents, the identification and the proof of address, are crucial for completing the verification process within the estimated 24-48 hours. Ensuring that the copies provided are clear, legible, and contain all required information will facilitate a swift and successful review by the casino's team.
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